I calmly told him i have been doing the EXACT SAME routine, same type games, same wager amounts etc FOR A DECADE LOSING TENS OF THOUSANDS A YEAR. It was until today,, that they told me my account was going to be shut down for good and the person on the line said it happens when they see something they dont like.
After 21 days i began emailing or calling at least every other day. Still not a single bit of information including how long to expect to be shut down for. I call the VIP line and they assure me this happens all the time and not to worry so much and to wait. Next thing I know my payout request is declined and my account is frozen. Bought back in again, as i have done at least once a week for a decade, and won on the bonus money again! It took a couple of weeks to cash it all out then bought in a few more times, mostly losing, until the end of february where i won on the bonus money for the third time in three months. I cashed out 10,000 over two weeks and lost the remaining 5.
Then in october/november of 2021 my luck turned around with a ~15,000 win using bonus money in the casino. I have been a customer with Mybookie.ag for 10+ years and they loved me because i lost well over 100,000 during that time.